Bilingual Receptionist/Program Support Specialist

Partnership for Children & Families; Sanford (NC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Partnership for Children & Families is seeking a Receptionist/Program Support Specialist in Sanford, NC. The role greets guests, routes inquiries, and provides general program support to service activities.

Responsibilities include handling mail, coordinating delivery services, bilingual translation, and assisting with registrations and events. The position is full-time, 36 hours per week, Monday through Friday, not remote, with some evenings/weekends as needed.

Qualifications

• Minimum Requirements: High School Diploma, Associate Degree in Business Administration, or Child Development, or equivalent combination of education and experience considered.
• BILINGUAL proficiency required.

Responsibilities

• Welcome visitors by greeting them in person or on the telephone.
• Direct calls/visitors to appropriate associates and resources.
• Collect, date-stamp and distribute mail; coordinate express mail services.
• Maintain general office supply inventory and front office cleanliness.
• Provide Spanish translation with clients and translate PFCF forms/materials.
• Assist with trainings, registrations and event materials preparation.
• Support NC PreK enrollment, SS Subsidy data entry, and community outreach tasks.
• Comply with schedule: 36 hours/week, Mon–Fri; some evenings/weekends as needed.

Skills

Bilingual

Customer service

Spanish translation

Office support

Education

High School Diploma

Associate in Business Admin

Child Development

Job description

Partnership for Children & Families

Job Category

Overview

Description

Primary Purpose of Position: The Receptionist/Program Support Specialist is to provide a warm welcome to guests as well as general support to all service activities for the Partnership for Children & Families.

Essential Duties and Responsibilities

• Welcome visitors by greeting them, in person or on the telephone.
• Direct calls/visitors to appropriate associates and/or resources.
• Collect, date-stamp and distribute mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Maintain general office supply inventory.
• Serve as a point of contact for recycling, housekeeping, pest control, etc. as needed.
• Check in and distribute donations
• Assist in the processing of NC PreK registration/enrollment efforts.
• Assist in the processing and database management for SS Subsidy.
• Provide Spanish translation with clients, as well as may be asked to perform translation of PFCF forms, brochures, educational materials, etc.
• Assist with registration for trainings and special events.
• Assist with the preparation of materials, etc. for community events, workshops, and others as needed; Update Monthly Wall Calendar.
• Keep elevator area and front office area cleaned and neat.
• Assist with Happy Bottoms Bank Distribution
• Participate in special projects as assigned by the Executive Director for service-related support.

Education and Experience

• Minimum Requirements: High School Diploma, Associate Degree in Business Administration, or Child Development, or Equivalent combination of education and experience considered.
• BILINGUAL

Valid driver's license, NC preferred.

Physical Requirements: Must be able to lift and carry at least 40 pounds.

Job is Full Time @ 36 hours/week Monday through Friday and is NOT remote. May require some evenings and weekends, but will flex schedule accordingly.

Salary: $13.50 per hour

Benefits

401(k)

Health insurance

Life insurance

Paid time off

Vision insurance

Job Type: Full-time

Pay: $13.50 per hour

Expected hours: 36 per week

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule

• Monday to Friday

Ability to commute/relocate

• Sanford, NC 27330: Reliably commute or planning to relocate before starting work (Required)