NCF Administrative Assistant (Pine Hills NCF)

Children, Inc.; Orlando (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

Community Coordinated Care for Children, Inc. (4C) in Orlando, FL is seeking an Administrative Assistant to provide general administrative support and clerical work, delivering accurate information to internal and external customers.

The role requires bilingual English/Creole, data entry, appointment management, and strong MS Word/Excel skills. Candidates should have a high school diploma and at least one year of clerical experience; background in social services is preferred.

Qualifications

• Graduation from an accredited high school or possession of an acceptable equivalency diploma.
• One (1) year experience in performing clerical duties.
• Experience in a social service/community collaborative setting preferred.

Responsibilities

• Greets public and directs them to appropriate staff, answers calls, transfers and handles paperwork.
• Collects and prepares data for computer entry and reports.
• Tracks participant activities and communicates program information including deadlines and contact info.
• Gathers information for reports, correspondence, or public inquiries.
• Files, sorts, maintains records, and initiates correspondence and documents.
• May order supplies and set up program areas; assists at events.
• Participates in the Agency’s Quality Improvement Program.

Skills

English proficiency

Clerical procedures

MS Word

Excel

PowerPoint

Data entry 35 WPM

Communication

Multicultural sensitivity

Confidentiality

Education

High school diploma or equivalent

1 year clerical experience

Tools

MS Word

Excel

PowerPoint

Database software

Job description

You have an opportunity to become an integral part of an organization with a mission and vision to improve the lives of families with young children. Join our Team and help us to continue our compassionate quest to provide high-quality services to children and families throughout Florida.

Current employment openings for Community Coordinated Care for Children, Inc. are posted here. Wewelcome resumesfor open positions that meet the qualifications stated for each position available.

Please contact [e-mail] should you need a reasonable accommodation to submit your information for our online job posting.

Please Note: Resumes are kept on file for one year. Resumes are screened for meeting the required qualifications for the positions. Candidates who meet the required qualifications of the position(s) for which they apply will be contacted for an interview.

This is what 4C can do for you!

• Group Medical Insurance
• Paid Basic Life Insurance
• Paid Vacations, Holidays, Sick, Personal, Bereavement Time Off
• Employee Discounts
• 401(k) Retirement Plan
• Paid Long Term Disability
• Flexible Scheduling

Community Coordinated Care for Children, Inc. (4C) is an Equal Opportunity Employer – Veteran/Disability. Employment at our organization is contingent upon the successful completion of drug screening and applicable background screening.

Equal Employment Opportunity is the law, for more information, click here

Positions at 4C Head Start and Early Head Start require background screening through Florida’s Clearinghouse (Level 2), as mandated by law. For clear, straightforward information about this process—including Level 2 standards, live‑scan fingerprinting (including details on the process, vendors, locations, and potential costs), disqualifying offenses, and exemption procedures—please visit the State of Florida’s education and awareness page, click here .

Qualified applicants who receive a conditional offer will be provided with detailed instructions and timelines for completing the screening process.

Location: Orlando, FL

Job Id:702

# of Openings:1

JOB TITLE: NCF ADMINISTRATIVE ASSISTANT

*****Must be bilingual English/Creole*********

GENERAL DESCRIPTION:
Conducts general administrative support and clerical work; providing complex information orally or in writing to internal and external customers/staff.
ESSENTIAL JOB FUNCTIONS:

• Greets public and directs them to appropriate staff, answers incoming calls, makes proper call transfers, and completes facsimile activities. Makes appointments, furnishes information to the public, makes client appointments, and registers program participants.
• Collects and prepares data for entry into computer, enters data into the computer, on reports, case records, form letters, invoices, agenda, contracts and other material.
• Tracks participant activities and communicates appropriate program information that includes but is not limited to days, hours, eligibility, organization, enrollment deadlines, and staff contact information.
• Gathers information from various sources to utilize or for use by others in answering correspondence, preparing reports, or preparing/providing information to the public or staff.
• Files and sorts, keeps records, maintains files, types and initiates correspondence, memoranda, reports and contracts and other documents.
• May order and/or gather supplies and deliver to program areas. May set‑up/breakdown participant program areas.
• Assists at community events as assigned.
• Participates in the Agency’s Quality Improvement Program.

MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• Knowledge of office practices and procedures.
• Ability to operate a personal computer. Knowledge of a variety of computer software applications in word processing, spreadsheet, presentation and database software (including MS Word, Excel, and PowerPoint). Ability to navigate the Internet.
• Ability to operate common office equipment, including a computer, 10‑key calculator.
• Ability to gain knowledge of all areas of the Agency.
• Ability to maintain confidentiality.
• Ability to develop constructive and cooperative working relationships with others, and maintain them over time.
• Ability to understand and follow oral and written instructions, and use good judgment and initiative in performance of duties.
• Ability to communicate with people outside the organization, representing the organization to customers, the public, government entities, and other external sources. This information can be exchanged in person, in writing, or by telephone or e‑mail.
• Ability to communicate using speaking, listening and writing skills.
• May be required to demonstrate ability to type at the rate of a minimum 35 correct WPM.
• Ability to demonstrate skills in listening and empathy.
• Ability to work and communicate with people from various multi‑cultural backgrounds and socio‑economic levels.
• Sensitivity to the needs, abilities, beliefs, and attitudes of individuals within and outside the Agency, including but not limited to clients and co‑workers.

EDUCATION AND EXPERIENCE:

• Graduation from an accredited high school or possession of an acceptable equivalency diploma.
• One (1) year experience in performing clerical duties.
• Experience in a social service/community collaborative setting preferred.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:
Possession of a valid Florida Driver’s License and daily access to reliable transportation to and from work and for travel to off‑site locations.

ESSENTIAL PHYSICAL SKILLS:

• Ability to operate a motor vehicle for travel to multiple off‑site locations.
• May be required to sit for extended periods of time while performing job functions.
• Ability to access file cabinets for filing and retrieving data.
• Must possess auditory, verbal and visual capabilities in order to adequately communicate via phone and in person.
• Must be able to lift, push, pull and carry up to 35 pounds
• Must be able to transport materials and deliver to program areas

ENVIRONMENTAL CONDITIONS:

• May be required to work nights, weekends, and holidays, when needed.
• Ability to report to various work locations, as directed.
• 4C functions as an agent of the Orange County Government, in regards to the management and operational decisions affecting all NCF employees and locations.

OTHER QUALIFICATIONS:

• The ability to safely and successfully perform essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and/or qualitative productivity standards.
• The ability to maintain reasonably, regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards.
• Compliance with all personnel policies of the Agency.

PAY: $18.85 per hour

Equal Opportunity Employer - Veteran/Disability

Early Head Start/Head Start PreschoolPut your child on the path to prosperity with Early Head Start and Head Start Preschool, click here .

Neighborhood Centers for FamiliesFamily-friendly accessible services in Orange County neighborhoods, click here .

Child Care Training & ExamsState‑mandated training and exams for child care providers, click here .

Child Care Food ProgramHelping children to form healthy habits that will last a lifetime, click here .

Job OpportunitiesLooking for a career in early childhood education, click here .