Bilingual Receptionist - Flexible Schedule & Advancement

State Farm; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Amalia Briano - State Farm Agent is seeking a Receptionist to greet clients, manage calls and scheduling, and support the team with administrative tasks. The role emphasizes strong customer service, organization, and opportunities to discuss insurance options.

The ideal candidate will be organized, detail-oriented, and able to engage in bilingual Spanish conversations when needed, contributing to a positive and productive workflow in a busy insurance office.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

MS Office

CRM systems

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Amalia Briano - State Farm Agent is seeking a Receptionist to greet clients, manage calls and scheduling, and support the team with administrative tasks. The role emphasizes strong customer service, organization, and opportunities to discuss insurance options.

The ideal candidate will be organized, detail-oriented, and able to engage in bilingual Spanish conversations when needed, contributing to a positive and productive workflow in a busy insurance office.