Bilingual Receptionist & Client Care Specialist (Spanish)

The Juarbe Agency; Hackensack (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Omar Juarbe - State Farm Agent seeks a Receptionist to greet clients, schedule appointments, and manage inquiries in a fast-paced local office. The role emphasizes strong customer service, organization, and the ability to engage in sales conversations when appropriate.

The ideal candidate is bilingual in Spanish, detail-oriented, and capable of maintaining accurate records while supporting office operations and team initiatives. This position is onsite at our Hackensack, NJ location.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish REQUIRED

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Customer service

Organizational skills

Sales conversations

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Omar Juarbe - State Farm Agent seeks a Receptionist to greet clients, schedule appointments, and manage inquiries in a fast-paced local office. The role emphasizes strong customer service, organization, and the ability to engage in sales conversations when appropriate.

The ideal candidate is bilingual in Spanish, detail-oriented, and capable of maintaining accurate records while supporting office operations and team initiatives. This position is onsite at our Hackensack, NJ location.