Bilingual Receptionist (Aurora)

Dental Dreams LLC; Aurora (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Medical Insurance

Vision Insurance

Free dental treatment

PTO

401K

Life Insurance

Pet Insurance

Job summary

Premier Dental in Aurora, IL is hiring Front Desk Receptionists to join our dedicated team. The role focuses on scheduling appointments, supporting operations, and delivering excellent customer service.

We serve many Spanish-speaking patients, making bilingual skills a huge plus. Familiarity with Dentrix or Eaglesoft is preferred, and we offer competitive pay and a comprehensive benefits package.

Qualifications

• Bilingual Spanish is a plus.
• Customer service experience and strong phone skills are required.
• Dentrix and/or Eaglesoft experience preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments and manage daily goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Verify dental benefits accurately.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-pays, and deductibles.
• Create insurance claims and submit pre-authorizations timely.
• Pull patient charts for future appointments when needed.
• Maintain a clean and professional office environment.
• Assist with presenting and explaining treatment plans.

Skills

Bilingual (Spanish)

Customer Service

Phone skills

Tools

Dentrix

Eaglesoft

Job description

The Role : Premier Dental in Aurora, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. We have many Spanish-speaking patients so being bilingual is a huge plus!Who Are We : Premier Dental is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Benefits

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• FREE dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance and more

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish)
• Customer Service experience and phone skills
• Dentrix and/or Eaglesoft (preferred)

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Premier Dental LLC i s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.