Bilingual Receptionist - ACCESS Ashland

Access Community Health Network; Chicago (IL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Tuition reimbursement

Student loan forgiveness

Health coverage (Medical, Dental, Vis

Generous PTO

403(b) retirement plan

Life Insurance

Cross-department committees

Zusammenfassung

ACCESS Community Health Network in Chicago seeks a friendly front desk receptionist to welcome patients and guide check-in. You will collect data, schedule visits, process payments, and support a patient-centered medical home model.

Ideal candidates have a high school diploma, basic computer skills, CPR/BLS certification, and are bilingual in English and Spanish. Evening and Saturday availability is a plus, with Epic EMR experience as a valued asset.

Qualifikationen

• High school diploma or equivalent.
• Basic proficiency in computer skills.
• Ability to work some evenings and Saturdays.
• CPR/Basic Life Support Certification.
• Bilingual English/Spanish.

Aufgaben

• Serve as patients’ first point of contact and create a welcoming and supportive environment at the front desk.
• Guide patients through check-in, collect accurate data, schedule appointments, process payments, and ensure their visit is smooth and efficient.
• Deliver high-quality customer service to support ACCESS' patient-centered medical home model.
• Advance organizational goals to improve patient care and community health outcomes.
• Receive comprehensive training and hands‑on experience with Epic, one of the world's leading Electronic Medical Record systems.

Kenntnisse

Receptionist experience

Customer service

Administrative skills

Evenings & Saturdays availability

Basic computer skills

Bilingual English/Spanish

Ausbildung

High school diploma or equivalent

CPR/BLS Certification

Tools

EMR systems experience (Epic)

Jobbeschreibung

Who We Are

If you want to work for a mission-driven organization that’s impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the perfect place for you. As a nationally recognized leader in community health, we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the more than 150,000 patients that count on ACCESS as their medical home each year.

Position Summary

• Serve as patients’ first point of contact and create a welcoming and supportive environment at the front desk.
• Guide patients through check-in, collect accurate data, schedule appointments, process payments, and ensure their visit is smooth and efficient.
• Deliver high-quality customer service to support ACCESS' patient-centered medical home model.
• Advance organizational goals to improve patient care and community health outcomes.
• Receive comprehensive training and hands‑on experience with Epic, one of the world's leading Electronic Medical Record systems.

Requirements

• High school diploma or equivalent
• Basic proficiency in computer skills
• Ability to work some evenings and Saturdays
• CPR/Basic Life Support Certification
• Bilingual English/Spanish

Preferred Qualifications

• Receptionist experience in a health care setting
• Customer service experience
• Administrative experience
• Electronic Medical Records (EMR) systems experience

Benefits

• Tuition reimbursement and student loan forgiveness programs for qualifying individuals
• Comprehensive healthcare coverage including Medical, Dental, and Vision
• Generous PTO
• 403(B) retirement plan and financial resources to help you save and plan for your retirement
• Life Insurance
• Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace.