Bilingual Receptionist - ACCESS Westside

Access Community Health Network; Chicago (IL); Presencial; USD 34.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition reimbursement

Student loan forgiveness

Medical, Dental, Vision insurance

Generous PTO

403(B) retirement plan

Life Insurance

Cross-department collaboration

Descripción de la vacante

Access Community Health Network (ACCESS) in Chicago seeks a friendly front desk receptionist to welcome patients, guide check-in, collect data, schedule appointments, and help ensure visits run smoothly. You will gain hands-on experience with Epic EMR, deliver high-quality customer service in our patient‑centered medical home, and support our mission of health equity.

Requirements include a high school diploma, basic computer skills, CPR/BLS, and the ability to work evenings and Saturdays;

Formación

• High school diploma or equivalent.
• Basic proficiency in computer skills.
• Ability to work some evenings and Saturdays.
• CPR/BLS certification.
• Bilingual English/Spanish.

Responsabilidades

• Serve as patients’ first point of contact and create a welcoming front desk environment.
• Guide patients through check-in, data collection, scheduling, payments, and ensure smooth visits.
• Deliver high-quality customer service to support ACCESS' patient-centered medical home model.
• Advance organizational goals to improve patient care and community health outcomes.
• Receive comprehensive training and hands-on experience with Epic EMR.

Conocimientos

Bilingual EN/ES

Educación

High school diploma

CPR/BLS certification

Herramientas

Epic EMR

Descripción del empleo

Who We Are

If you want to work for a mission-driven organization that’s impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the perfect place for you. As a nationally recognized leader in community health, we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the more than 150,000 patients that count on ACCESS as their medical home each year.

Position Summary

• Serve as patients’ first point of contact and create a welcoming and supportive environment at the front desk.
• Guide patients through check-in, collect accurate data, schedule appointments, process payments, and ensure their visit is smooth and efficient.
• Deliver high-quality customer service to support ACCESS' patient-centered medical home model.
• Advance organizational goals to improve patient care and community health outcomes.
• Receive comprehensive training and hands-on experience with Epic, one of the world's leading Electronic Medical Record systems.

Requirements

• High school diploma or equivalent
• Basic proficiency in computer skills
• Ability to work some evenings and Saturdays
• CPR/Basic Life Support Certification
• Bilingual English/Spanish

Preferred Qualifications

• Receptionist experience in a health care setting
• Customer service experience
• Administrative experience
• Electronic Medical Records (EMR) systems experience

Benefits

• Tuition reimbursement and student loan forgiveness programs for qualifying individuals
• Comprehensive healthcare coverage including Medical, Dental, and Vision
• Generous PTO
• 403(B) retirement plan and financial resources to help you save and plan for your retirement
• Life Insurance
• Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace.