Bilingual Receptionist - ACCESS Melrose Park

Colonial Group; Melrose Park (IL); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Tuition reimbursement and student loan

Comprehensive healthcare (Medical, DMO

Generous PTO

403(b) retirement plan

Life Insurance

Cross-departmental committees

Zusammenfassung

Access Community Health Network (ACCESS) is seeking a front desk receptionist to greet patients, manage check-in, data collection, scheduling, and payments, ensuring a welcoming and efficient visit. You will deliver patient-centered service within ACCESS’ model and contribute to community health outcomes.

The role requires a high school diploma, basic computer skills, CPR/BLS certification, and the ability to work some evenings and Saturdays.

Qualifikationen

• High school diploma or equivalent.
• Basic computer skills.
• CPR/BLS certification.
• Ability to work some evenings and Saturdays.
• Bilingual English/Spanish.

Aufgaben

• Serve as patients’ first point of contact at the front desk.
• Guide patients through check-in, data collection, scheduling, and payments.
• Deliver high-quality customer service for a patient-centered model.
• Support organizational goals to improve patient care.
• Get comprehensive training with Epic EMR.

Kenntnisse

Bilingual English/Spanish

Computer literacy

Ausbildung

High school diploma

Tools

EMR (Epic) experience

Jobbeschreibung

Who We Are

If you want to work for a mission-driven organization that’s impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the perfect place for you. As a nationally recognized leader in community health, we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the more than 150,000 patients that count on ACCESS as their medical home each year.

Position Summary

• Serve as patients’ first point of contact and create a welcoming and supportive environment at the front desk.
• Guide patients through check-in, collect accurate data, schedule appointments, process payments, and ensure their visit is smooth and efficient.
• Deliver high-quality customer service to support ACCESS' patient-centered medical home model.
• Advance organizational goals to improve patient care and community health outcomes.
• Receive comprehensive training and hands-on experience with Epic, one of the world's leading Electronic Medical Record systems.

Requirements

• High school diploma or equivalent
• Basic proficiency in computer skills
• Ability to work some evenings and Saturdays
• CPR/Basic Life Support Certification
• Bilingual English/Spanish

Preferred Qualifications

• Receptionist experience in a health care setting
• Customer service experience
• Administrative experience
• Electronic Medical Records (EMR) systems experience

Benefits

• Tuition reimbursement and student loan forgiveness programs for qualifying individuals
• Comprehensive healthcare coverage including Medical, Dental, and Vision
• Generous PTO
• 403(B) retirement plan and financial resources to help you save and plan for your retirement
• Life Insurance
• Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace.