Bilingual QC Packaging & Fulfillment Specialist

5th HQ; Florida; On-site; USD 42,000 - 56,000; Full time

Job summary

5th HQ is seeking a bilingual English/Spanish Packaging & Fulfillment Specialist with a strong background in quality control. The role emphasizes ensuring products meet quality standards, accurate processing, careful packaging, and timely shipping to deliver exceptional customer satisfaction.

The ideal candidate will have experience in packaging, fulfillment, logistics, and QC, and be proactive, detail-oriented, and comfortable with computer systems. Monday to Friday schedule is expected.

Qualifications

• Bilingual in English and Spanish required.
• Experience in quality control, packaging, fulfillment or logistics.
• Strong organizational skills and attention to detail.
• Proficient with computer systems for order tracking and inventory management.

Responsibilities

• Perform quality control checks on products before shipment.
• Ensure orders are accurately processed, packaged and fulfilled.
• Coordinate with teams to meet customer expectations.
• Maintain inventory accuracy for components and finished goods.
• Prepare packages for shipment and coordinate with logistics vendors.
• Follow SOPs and quality guidelines to uphold standards.
• Assist in troubleshooting quality issues during packaging and fulfillment.
• Conduct audits to ensure compliance with quality processes.

Skills

Bilingual: English/Spanish

Quality control experience

Packaging & fulfillment knowledge

Detail oriented

Proficient with computer systems

Communication skills

Education

High school diploma

Tools

Inventory management systems

Order tracking software

Job description

We are seeking a highly motivated, bilingual (English/Spanish) Packaging & Fulfillment Specialist with a strong background in Quality Control to join our team. The ideal candidate has substantial experience in packaging, fulfillment, logistics, and quality control, and is proactive, detail-oriented, and comfortable with computer systems. This role is critical to ensuring that all products meet quality standards, are accurately processed, packaged, and shipped in a timely manner, ultimately ensuring exceptional customer satisfaction.

Key Responsibilities:

• Perform quality control checks on products before shipment, ensuring that all items meet company standards and specifications.
• Ensure customer orders are accurately processed, packaged, and fulfilled in a timely and efficient manner.
• Work closely with team members and departments to facilitate order processing and meet customer expectations.
• Organize and manage supplies, maintain an accurate inventory of components and finished goods, and ensure high-quality standards in order fulfillment.
• Prepare packages for shipment, coordinating with logistics staff and trucking vendors to ensure timely and reliable deliveries.
• Collaborate with the quality control team to identify and address any issues related to packaging, product defects, or discrepancies in orders.
• Follow cGMPs, Standard Operating Procedures (SOPs), and quality control guidelines, ensuring that quality, housekeeping, and safety standards are upheld.
• Assist in troubleshooting and resolving any quality issues during the packaging and fulfillment process.
• Conduct regular audits to ensure compliance with quality control processes and identify areas for improvement.

Minimum Qualifications:

• High school diploma (preferred).
• Bilingual in English and Spanish (required).
• At least 1 year of experience in quality control, packaging, fulfillment, or logistics.
• Strong organizational skills and attention to detail.
• Excellent communication skills, particularly in customer service.
• Proficient with computer systems for order tracking and inventory management.

Schedule: Monday to Friday, 8:30 AM - 5:00 PM