Bilingual Program Director, EHR Implementation (Hybrid)

Medical Information Technology, Inc; Town of Canton (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Profit sharing

401(k)

Tuition reimbursement

Paid time off

Job summary

Medical Information Technology, Inc. seeks an experienced Program Director, EHR Implementation to lead a complex enterprise EHR deployment in a large healthcare environment.

This executive role combines strategic oversight with hands-on governance, coordinating multiple teams, vendors and subcontractors across a multi-year program. The candidate will balance evidence-based workflows, change management, and regulatory compliance while driving adoption, patient safety, and provider experience at

Qualifications

• Bachelor’s degree in Healthcare Administration, Information Systems, Business, Nursing, or related field.
• 5+ years of progressive leadership experience managing large-scale healthcare IT or EHR implementations.
• Proven experience directing enterprise or multi-organization EHR deployment programs.
• Executive-level presentation and facilitation experience.
• Fluency in both English and French Canadian (written and verbal) is required.

Responsibilities

• Provide executive oversight for a multi-year enterprise EHR deployment program.
• Serve as the primary escalation point for program risks, dependencies, and executive decision-making.
• Establish and maintain trusted relationships with senior healthcare executives, operational leaders, clinical leadership, vendor partners, and subcontractors.
• Lead executive steering committee meetings, governance forums, and operational review sessions.
• Present program status, risks, milestones, financials, and readiness metrics to executive leadership and customer governance bodies.
• Direct integrated program governance across internal teams, customer organizations, subcontractors, and third-party partners.
• Ensure alignment to contractual commitments, implementation methodology, and deployment standards.
• Oversee enterprise project planning, milestone management, dependency tracking, and risk mitigation.
• Ensure consistent program controls including: scope management, change control, financial oversight, issue escalation, resource planning, compliance reporting.
• Drive accountability across all participating organizations.
• Champion evidence-based and standardized best practice workflows across clinical, financial, and operational domains.
• Partner with healthcare executives and operational leaders to align future-state workflows with strategic objectives.
• Ensure implementation decisions prioritize patient safety, clinical efficiency, regulatory compliance, provider experience, and long-term sustainability.
• Lead discussions balancing enterprise standardization with regional or local operational needs.
• Lead large cross-functional deployment teams including project managers, clinical consultants, technical teams, integration resources, training and change management teams, and third-party consulting organizations.
• Coordinate activities across the prime vendor and multiple subcontractors to ensure unified execution.
• Foster a collaborative, accountable, and outcomes-focused culture.
• Mentor and develop program and project leadership resources.
• Establish measurable program KPIs and readiness criteria across all implementation phases.
• Monitor and report on deployment outcomes including milestone attainment, end-user readiness, workflow adoption, training completion, risk trends, stabilization performance, and customer satisfaction.
• Ensure structured go-live readiness reviews and post-implementation stabilization governance.
• Drive continuous improvement across deployment methodologies and operational processes.
• Ensure adherence to healthcare regulatory, privacy, security, and documentation standards.
• Maintain program compliance with contractual obligations and governance requirements.
• Ensure quality assurance processes are integrated throughout all deployment phases.
• Support audit readiness and executive reporting requirements.

Skills

Executive leadership

Healthcare IT

Change management

Stakeholder management

Communication

English & French

Risk management

Project governance

Education

Bachelor's degree

Job description

Medical Information Technology, Inc. seeks an experienced Program Director, EHR Implementation to lead a complex enterprise EHR deployment in a large healthcare environment.

This executive role combines strategic oversight with hands-on governance, coordinating multiple teams, vendors and subcontractors across a multi-year program. The candidate will balance evidence-based workflows, change management, and regulatory compliance while driving adoption, patient safety, and provider experience at