Bilingual Program Case Coordinator

Sevita; Boston (MA); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

PTO and paid holidays starting on day one

Dayforce Wallet – access earned wages before payday

Employee referral bonuses

Perks at Work employee discount program

Job summary

Sevita, located in Boston, Massachusetts, is hiring a Program Case Coordinator for their Adult Day Health Care. In this role, you will coordinate services for participants, ensuring their healthcare needs are met with compassion and efficiency.

Qualified candidates will hold a Bachelor’s Degree and have at least two years of experience in a medical setting. The position offers a consistent work schedule, competitive pay ranging from $24-26 per hour, and comprehensive benefits including medical, dental, and paid time off.

Qualifications

• Minimum of two years of experience in a medical or rehabilitation setting.
• Commitment to the organization’s mission and values.

Responsibilities

• Develop and oversee individualized participant programs.
• Serve as liaison for families.
• Coordinate and support discharge planning.
• Attend clinical team meetings.

Skills

Bilingual in Cantonese

Organizational skills

Effective communication

Attention to detail

Compassionate approach

Education

Bachelor’s Degree in a social services–related field

Job description

MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve.

Program Case Coordinator - Joyful Living Adult Day Health Care

Bilingual in Cantonese or Mandarin required

Do you enjoy working in a medical or rehabilitation setting and have a strong ability to keep people, documentation, and processes organized? As a Program Services Case Coordinator, you will play a vital role in supporting Adult Day Health participants by coordinating services, overseeing documentation, assisting with admissions, and ensuring continuity of care across internal and external providers.

Why Join Our Team?

• Consistent Day Shift Schedule
• Monday-Friday Work Week (no weekends)
• Competitive wage: $24-26
• Medical, dental, and vision benefits
• 401(k) with company match
• PTO and paid holidays starting on day one
• Dayforce Wallet – access earned wages before payday
• Employee referral bonuses
• Perks at Work employee discount program

Key Responsibilities

• Develop and oversee individualized participant programs, ensuring services meet clinical, social, and community-integration needs
• Support participants in understanding program goals, services, and processes
• Serve as a primary liaison for families, providing information, resources, and ongoing communication
• Review evaluations, progress notes, and discharge summaries to ensure consistency, accuracy, and coordinated goals
• Coordinate and support discharge planning, including follow-up as directed
• Attend clinical team meetings, supervision sessions, and required program meetings
• Organize and facilitate internal medical appointments, ensuring completion of annual medical requirements
• Track, document, and distribute medical summaries and appointment documentation as required
• Assist with training new staff involved in participant medical coordination, as requested

Qualifications

• Bachelor’s Degree in a social services–related field (Required)
• Minimum of two (2) years of experience providing direct or indirect support services in a medical and/or rehabilitation setting, preferably with individuals with disabilities
• Strong organizational skills with excellent attention to detail
• Effective written and verbal communication skills
• Reliable, responsible, and compassionate approach to work
• Commitment to the organization’s mission and values
• Bilingual in Mandarin or Cantonese (Required)

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.