Bilingual Practice Manager – Assyrian/Arabic & English

Epic Health System Llc; Chicago (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Collaborative environment

Job summary

Epic Health System Llc is seeking a Practice Manager - Bilingual Assyrian/Arabic and English to lead a Chicago primary care clinic. The role oversees day-to-day operations, staff performance, patient experience, and regulatory compliance.

You will recruit and develop talent, optimize schedules, manage financials, and drive growth while ensuring exceptional patient care in a welcoming clinical environment.

Qualifications

• At least 3 years of operational management experience in healthcare.
• Ability to lead and inspire high-performing teams.
• Strong skills in conflict resolution, strategic planning, and problem-solving.
• Adaptable and flexible with changing priorities.
• Exceptional written and verbal communication.
• Proficiency in EHR systems and tools such as Microsoft Office and Phreesia.
• Bilingual in English & Assyrian/Arabic is required.

Responsibilities

• Recruit, train, and retain top clinical and administrative talent.
• Conduct performance reviews, identify growth opportunities, and implement development plans.
• Foster a culture of collaboration, continuous improvement, and excellence.
• Oversee daily clinic operations, ensuring efficient workflows and timely patient care.
• Manage staff schedules and clinic attendance to ensure optimal coverage.
• Ensure compliance with healthcare regulations, standards, and policies.
• Address patient concerns with respect, urgency, and a focus on delivering an excellent experience.
• Advocate for patients to ensure their journey meets the highest standards of care.
• Maintain inventory levels and ensure medical equipment is functioning properly.
• Ensure the clinic environment is clean, safe, and conducive to quality care.
• Analyze operational performance and identify areas for improvement.
• Manage clinic financial operations, including intake, banking, and cost control.
• Drive accountability for achieving financial and operational goals.
• Support clinic growth initiatives through capacity planning and schedule optimization.
• Build strong relationships with vendors and external partners to enhance operations.
• Uphold adherence to all healthcare laws, regulations, and safety protocols.
• Implement strategies to maintain a safe and effective environment for staff and patients.

Skills

Operational management

Leadership

Conflict resolution

Strategic planning

Problem-solving

Communication skills

EHR systems

Microsoft Office

Phreesia

Bilingual (English/Assyrian-Arabic)

Education

Bachelor's degree in healthcare administration, business management, or related field

Tools

Athena EHR

Phreesia

Microsoft Office Suite

Job description

Epic Health System Llc is seeking a Practice Manager - Bilingual Assyrian/Arabic and English to lead a Chicago primary care clinic. The role oversees day-to-day operations, staff performance, patient experience, and regulatory compliance.

You will recruit and develop talent, optimize schedules, manage financials, and drive growth while ensuring exceptional patient care in a welcoming clinical environment.