Bilingual Platform Onboarding & Training Specialist
Lucie Health Marketplace
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Job summary
Lucie Health Marketplace is looking for a Hybrid Platform Onboarding Specialist to guide new users—customers, clients, or employees—through the onboarding journey. You will deliver live training, demos, and tailored sessions to ensure smooth adoption.
You will configure accounts, assist with integrations, monitor engagement, collect feedback, and collaborate with sales, product, and success teams to improve the experience.
Responsibilities
- User Onboarding & Training: Guide new users through the onboarding process.
- User Onboarding & Training: Provide live training sessions, webinars, or recorded demos.
- User Onboarding & Training: Tailor onboarding based on user needs or business type. Educate users on key features, best practices, and workflows.
Job description
Lucie Health Marketplace is looking for a Hybrid Platform Onboarding Specialist to guide new users—customers, clients, or employees—through the onboarding journey. You will deliver live training, demos, and tailored sessions to ensure smooth adoption.
You will configure accounts, assist with integrations, monitor engagement, collect feedback, and collaborate with sales, product, and success teams to improve the experience.
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