Bilingual Phone Sales Pro (English/Spanish)

MCI; Killeen (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

MCI in Killeen, TX is seeking ambitious bilingual Telephone Sales Representatives fluent in English and Spanish to join our sales team. You will engage customers over the phone, identify needs, recommend products and close sales while delivering an exceptional bilingual customer experience.

We provide industry-leading sales training and ongoing coaching to help you succeed and grow your career in a fast-paced, performance-driven environment with strong growth potential.

Qualifications

• Must be at least 18 years of age.
• Fluent in both English and Spanish.
• Excellent verbal communication and sales skills.
• Basic computer proficiency and data entry experience.
• Ability to type at least 20 words per minute.
• Strong negotiation and relationship-building abilities.
• Self-motivated and goal-oriented.
• Ability to work in a fast-paced, performance-driven environment.

Responsibilities

• Handle inbound and outbound sales calls in English and Spanish.
• Build strong customer relationships through professional communication.
• Identify customer needs and recommend products and services that provide value.
• Explain features, pricing, and promotional offers.
• Address customer questions and overcome objections confidently.
• Process orders and accurately document customer interactions.
• Meet or exceed established sales and customer satisfaction goals.
• Maintain up-to-date knowledge of products, promotions, and company policies.
• Participate in ongoing sales training and coaching.
• Ensure compliance with company procedures and confidentiality requirements.

Skills

Bilingual English/Spanish

Sales

Data entry

Typing 20 wpm

Computer proficiency

Negotiation

Education

High school diploma or equivalent

Job description

MCI in Killeen, TX is seeking ambitious bilingual Telephone Sales Representatives fluent in English and Spanish to join our sales team. You will engage customers over the phone, identify needs, recommend products and close sales while delivering an exceptional bilingual customer experience.

We provide industry-leading sales training and ongoing coaching to help you succeed and grow your career in a fast-paced, performance-driven environment with strong growth potential.