Bilingual Pharmacy Interpreter — Empower Patients, Grow Your Skills

Primary-Health-Care,-Inc.; Des Moines (IA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

4 weeks PTO + paid holidays

401k with company match

Medical insurance (PHC pays ~80%)

Vision insurance

Life & disability insurance

Flexible spending & health savings

Certification reimbursement

Continuing education reimbursement

Pet insurance discounts

Job summary

Primary Health Care (PHC) is seeking a Pharmacy Interpreter to provide accurate English/Spanish interpretation for patients and staff, assist with pharmacy services and education, and refer patients to appropriate PHC resources. You will handle phone duties, check-out prescriptions, and support with ordering supplies while upholding PHC’s iCare values.

The role offers a fast-paced environment with training opportunities and PTO; employment location includes PHC sites in Des Moines and

Qualifications

• High School Diploma or equivalent combination of education and experience.
• Minimum of one-year experience as interpreter or translator.
• Excellent verbal and written communication skills in English and Spanish.
• Experience working with customers and with receiving payments in various forms, making change, and issuing receipts.
• Good problem-solving skills with ability to multi-task in a fast paced environment.
• Basic computer skills with proficiency using Microsoft Office applications and EMR systems.

Responsibilities

• Provides accurate and effective interpretation for non-English speaking patients, families and health center staff, including necessary paperwork, medication information and education.
• Translates written documents, correspondence and brochures used by patients and families.
• Informs and provides consultation to health center staff regarding cultural or ethnic issues.
• Refs patient concerns/issues to appropriate Center staff, advocating for patients to access resources available through medical, dental, insurance and other daily living resources.
• Answers phones and looks up patient prescription information in the pharmacy system.
• Conducts cash register and credit card checkout duties and signs out prescriptions through the pharmacy system.
• Works with pharmacy staff on ordering OTC and office supplies.

Job description

Primary Health Care (PHC) is seeking a Pharmacy Interpreter to provide accurate English/Spanish interpretation for patients and staff, assist with pharmacy services and education, and refer patients to appropriate PHC resources. You will handle phone duties, check-out prescriptions, and support with ordering supplies while upholding PHC’s iCare values.

The role offers a fast-paced environment with training opportunities and PTO; employment location includes PHC sites in Des Moines and