Bilingual Health Center Interpreter - Full-Time

Health Federation of Philadelphia in; Philadelphia (Philadelphia County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical with vision

Dental insurance

403(b) Retirement Plan

Paid time off

Employee Assistance Program

Job summary

The Health Federation of Philadelphia seeks a full-time interpreter/translator for on-site support at our Philadelphia center. You will provide real-time interpretation, translate letters and forms, and assist patients and staff with insurance eligibility and navigation of health services.

The role requires fluency in English and a designated non-English language, strong verbal communication, and clerical skills. On-site work with standard hours and a comprehensive benefits package is offered.

Qualifications

• High School Diploma required.
• Proficiency in English and the designated non-English language, including grammar and idiomatic expressions.
• Ability to translate routine correspondence accurately between both languages.
• Strong verbal communication skills and the ability to convey instructions clearly.
• Familiarity with or willingness to learn electronic medical record systems.
• Knowledge of ACA eligibility requirements or ability to learn.

Responsibilities

• Provide real-time interpretation between English and the designated non-English language for patients, staff, and the public.
• Translate written materials such as letters, forms, and instructions between both languages.
• Clarify or repeat information when necessary to ensure full understanding.
• Assist non-English-speaking individuals in navigating City services, programs, and Health Center resources.
• Explain insurance program benefits and eligibility criteria, including ACA requirements.
• Document patient eligibility and application status in the electronic medical records system.
• Perform general office support tasks such as filing, answering telephone calls, and routine clerical work.
• Perform other related duties as assigned.

Skills

Bilingual English & foreign language

Strong verbal communication

Clerical skills

EMR familiarity

Education

High School Diploma

Tools

Electronic Medical Records

Insurance eligibility knowledge

Job description

The Health Federation of Philadelphia seeks a full-time interpreter/translator for on-site support at our Philadelphia center. You will provide real-time interpretation, translate letters and forms, and assist patients and staff with insurance eligibility and navigation of health services.

The role requires fluency in English and a designated non-English language, strong verbal communication, and clerical skills. On-site work with standard hours and a comprehensive benefits package is offered.