Bilingual Personal Banker: Spanish/English Sales & Service

First Convenience Bank; Brownsville (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

First Convenience Bank in Brownsville, Texas is seeking a customer-focused teller to join our branch team. Under direct supervision, you will handle cash receipts and payments, greet customers, and provide friendly service in a high-volume environment.

You will evaluate customer needs, cross-sell bank services, process deposits, verify identifications, and maintain accurate records. Bilingual Spanish/English communication is essential to serve our diverse customer base; you must be able to work

Qualifications

• Must be at least 18 years old.
• High school diploma or currently in high school.
• Ability to communicate clearly in Spanish and English.
• Six months of retail or customer service experience preferred.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, in a high-volume sales environment.
• Evaluate customer relationships to offer bank products and services
• Follow established policies in accordance with bank direction
• Accountable for personal achievement of monthly new account production as assigned by upper management
• Cross-sell bank services and products
• Process deposits and pay out funds, balance each day’s operations
• Receive cash and checks for deposit, verify amounts and endorsements
• Examine cash to guard against counterfeit checks and mis ID
• Enter transactions, issue receipts
• Sell and prepare money orders, cashier's checks, wires, and CDs
• Process Western Union wires and cash advances
• Provide bank services to a diverse customer base (including Spanish speakers)
• Perform other tasks as requested by supervisors
• Regular and predictable attendance and punctuality
• Approval limits based on established authority levels

Skills

Bilingual Spanish/English

Cash handling

Customer service

Teamwork

Education

High school diploma or equivalent

Job description

First Convenience Bank in Brownsville, Texas is seeking a customer-focused teller to join our branch team. Under direct supervision, you will handle cash receipts and payments, greet customers, and provide friendly service in a high-volume environment.

You will evaluate customer needs, cross-sell bank services, process deposits, verify identifications, and maintain accurate records. Bilingual Spanish/English communication is essential to serve our diverse customer base; you must be able to work