Bilingual Personal Banker (Spanish/English) - Customer Service

First Convenience Bank; Laredo (TX); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

First Convenience Bank in Laredo, TX is seeking a friendly Teller to serve customers in a high-volume branch. You will handle cash, deposits, payments, and basic account inquiries while delivering accurate, courteous service in both Spanish and English.

The role emphasizes reliability, teamwork, and adherence to bank procedures. A flexible schedule including evenings and weekends is required, with background checks and strong communication as key strengths.

Formación

• Must be at least 18 years old.
• High school diploma or equivalent or currently attending high school.
• Bilingual in Spanish and English.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Background investigation as per company policy.
• Ability to work well with coworkers and in a team environment.

Responsabilidades

• Provide exceptional customer service, handling cash and card transactions.
• Evaluate customer relationships and offer bank products and services.
• Follow established bank policies and supervisor directions.
• Achieve monthly new account production targets as assigned.
• Participate in in-store sales activities and cross-sell bank services.
• Process deposits and cash withdrawals and balance daily transactions.
• Receive cash/checks, verify amounts and endorsements.
• Identify counterfeit items and verify identification.
• Enter transactions and provide receipts to customers.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Handle Western Union wires and cash advances.
• Provide services to a diverse customer base, including Spanish speakers.
• Perform other tasks as requested by supervisors.
• Maintain regular attendance and punctuality.
• Adhere to established approval limits.

Conocimientos

Bilingual: Spanish/English

Customer service experience

Teamwork

Educación

High school diploma or equivalent

Descripción del empleo

First Convenience Bank in Laredo, TX is seeking a friendly Teller to serve customers in a high-volume branch. You will handle cash, deposits, payments, and basic account inquiries while delivering accurate, courteous service in both Spanish and English.

The role emphasizes reliability, teamwork, and adherence to bank procedures. A flexible schedule including evenings and weekends is required, with background checks and strong communication as key strengths.