Bilingual Personal Banker – Spanish/English Sales

Fhnb; Laredo (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

FCBI is seeking a customer-focused bank professional in Texas to handle teller duties, cash handling, and service in a high-volume branch. Bilingual Spanish/English proficiency is required to serve a diverse customer base, with responsibilities that include deposits, withdrawals, and cross-selling banking products.

The role emphasizes accuracy, compliance with policies, and a team-oriented environment. Candidates should be available for flexible scheduling, including evenings, weekends and

Qualifications

• Ability to communicate clearly in both Spanish and English.
• Six months of work experience in a retail or customer service environment preferred
• Flexible schedule including evenings, weekends, and holidays
• Must pass background investigation according to company policy
• Ability to work well with co-workers and in a team environment

Responsibilities

• Provide exceptional customer service, involving receipt and payment of cash in a high-volume sales environment.
• Evaluate customer relationships and accounts to offer bank products and services
• Follow established policies in accordance with bank and supervisor direction
• Aim for monthly new account production as assigned by upper management
• Participate in in-store prospecting within a sales environment
• Process deposits and pay out funds; balance each day\'s operations
• Receive cash and checks; verify amounts and endorsements
• Examine cash to guard against counterfeit checks and IDs
• Enter transactions and issue receipts; sell money orders and cashier\'s checks
• Process Western Union wires and cash advances
• Cross-sell bank services to a diverse customer base, including Spanish speakers
• Perform tasks as requested by supervisors related to bank operations
• Maintain regular attendance and punctuality
• Approval limits established by authority levels

Skills

Customer service

Cash handling

Bilingual Spanish/English

Teamwork

Communication skills

Education

High school diploma or equivalent

Job description

FCBI is seeking a customer-focused bank professional in Texas to handle teller duties, cash handling, and service in a high-volume branch. Bilingual Spanish/English proficiency is required to serve a diverse customer base, with responsibilities that include deposits, withdrawals, and cross-selling banking products.

The role emphasizes accuracy, compliance with policies, and a team-oriented environment. Candidates should be available for flexible scheduling, including evenings, weekends and