Bilingual Personal Banker — Sales & Service

Fhnb; Wichita Falls (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

FCBI is seeking a teller or customer service associate to provide exceptional service in a fast-paced banking environment in Wichita Falls, Texas. You will handle cash, process deposits, and promote bank products while maintaining accuracy and compliance.

Responsibilities include assisting diverse customers, including Spanish speakers, and meeting monthly new account production targets in a team setting. Flexibility for evenings and weekends is required.

Qualifications

• Must be at least 18 years old and have a high school diploma or equivalent.
• Retail or customer service experience preferred.

Responsibilities

• Provide customer service handling cash receipts and payments in a high-volume environment.
• Promote and explain bank products and services to customers.
• Follow bank policies and supervisor directions.
• Support monthly new account production targets.
• Assist in in-store prospecting and cross-selling bank services.
• Process deposits and balance daily transactions.
• Receive cash and checks, verify amounts and endorsements.
• Enter transactions into the computer and issue receipts.
• Serve a diverse customer base including Spanish speakers.

Skills

Customer service

Cash handling

Sales skills

Teamwork

Education

High school diploma or equivalent

Tools

Banking software

Job description

FCBI is seeking a teller or customer service associate to provide exceptional service in a fast-paced banking environment in Wichita Falls, Texas. You will handle cash, process deposits, and promote bank products while maintaining accuracy and compliance.

Responsibilities include assisting diverse customers, including Spanish speakers, and meeting monthly new account production targets in a team setting. Flexibility for evenings and weekends is required.