Bilingual Personal Banker - Spanish/English, Flexible Hours

First Convenience Bank; Lubbock (TX); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

First Convenience Bank is seeking a Bilingual Personal Banker in Lubbock, TX to assist customers with deposits, account services, and sales of bank products. The role emphasizes Spanish-English communication and excellent customer service in a fast-paced branch.

You will handle cash transactions, verify details, and cross-sell services while maintaining accuracy and compliance. The position requires a flexible schedule and a focus on teamwork and reliability.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Ability to communicate clearly in both Spanish and English.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation.
• Must work well with others in a team environment.

Responsabilités

• Provide exceptional customer service and handle cash in a high-volume environment.
• Evaluate customer relationships to offer bank products and services.
• Follow policies in accordance with bank directives.
• Aim for monthly new account production targets set by management.
• Participate in in-store prospecting and sales activities.
• Process deposits and pay outs, balance daily transactions.
• Receive cash and checks, verify amounts and endorsements.
• Inspect cash to guard against counterfeit items and improper IDs.
• Enter transactions into systems and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services to a diverse customer base, including Spanish speakers.
• Perform tasks requested by supervisors related to bank functions.
• Maintain regular attendance and punctuality.
• Adhere to established authority limits.

Connaissances

Bilingual Spanish/English

Formation

High school diploma or equivalent

Description du poste

First Convenience Bank is seeking a Bilingual Personal Banker in Lubbock, TX to assist customers with deposits, account services, and sales of bank products. The role emphasizes Spanish-English communication and excellent customer service in a fast-paced branch.

You will handle cash transactions, verify details, and cross-sell services while maintaining accuracy and compliance. The position requires a flexible schedule and a focus on teamwork and reliability.