Bilingual Personal Banker (Spanish/English)

Fhnb; Mansfield (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Fhnb in Mansfield, TX is seeking a customer service oriented Teller to join our branch team. Under supervision you will handle cash, process deposits and payments, and provide friendly service to a diverse customer base, including Spanish-speaking clients.

You will evaluate customer needs, promote bank products, follow policies, and maintain accurate records. The role requires good communication, teamwork, and flexibility to work evenings, weekends, and holidays.

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Ability to communicate clearly and professionally in both Spanish and English.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

Skills

Bilingual Spanish/English

Retail/customer service experience

Strong communication

Teamwork

Flexible schedule

Cash handling

Education

High school diploma or equivalent

Currently attending high school

Job description

Fhnb in Mansfield, TX is seeking a customer service oriented Teller to join our branch team. Under supervision you will handle cash, process deposits and payments, and provide friendly service to a diverse customer base, including Spanish-speaking clients.

You will evaluate customer needs, promote bank products, follow policies, and maintain accurate records. The role requires good communication, teamwork, and flexibility to work evenings, weekends, and holidays.