Bilingual Personal Banker – Customer Growth & Solutions

PNC Financial Services Group; Santa Fe (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Life insurance

Disability protection

401(k) with company match

Paid holidays

Job summary

PNC Financial Services Group is seeking a Personal Banker for the Santa Fe, TX branch. The role focuses on acquiring and deepening customers through proactive sales, service excellence, and leveraging technology to enhance financial wellbeing. Bilingual Spanish is preferred, and the position is in-office to align with branch operations.

Candidates should have 3+ years of related experience; a Associates degree is typically required. Sponsorship is not offered for visas.

Qualifications

• Typically requires an Associates or equivalent degree and related experience (3+ years).
• Candidates with relevant certification/experience may be considered in lieu of a degree.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations via outbound and lobby interactions using a defined sales process.
• Create customer loyalty and grow share of wallet by differentiating the customer experience.
• Apply product and procedural knowledge to identify, mitigate and solve customer problems.
• Manage risk by adhering to policies and procedures and supporting branch daily operations.

Skills

Accountability, Banking, Client Loyalt

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree

Job description

PNC Financial Services Group is seeking a Personal Banker for the Santa Fe, TX branch. The role focuses on acquiring and deepening customers through proactive sales, service excellence, and leveraging technology to enhance financial wellbeing. Bilingual Spanish is preferred, and the position is in-office to align with branch operations.

Candidates should have 3+ years of related experience; a Associates degree is typically required. Sponsorship is not offered for visas.