Bilingual Personal Banker — Member Service & Growth

University Federal Credit Union; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

University Federal Credit Union in Austin, TX is seeking a Personal Banker to serve Members with accurate transaction processing, account support, and consultative service. Bilingual English/Spanish communication is preferred to address diverse Member needs.

You will identify financial goals, propose solutions, participate in community events, and support branch operations through standard processes. Join UFCU’s mission-driven team and grow with us.

Qualifications

• High School Diploma or GED required.
• Experience in customer service and working in a team environment recommended.
• Ability to read and review credit reports with Members.
• Excellent member service and communication skills.

Responsibilities

• Provide prompt, courteous, and accurate service to Members.
• Open consumer deposit accounts and Certificates of Deposit.
• Process loan applications, financial transactions, and other service requests.
• Read and review credit reports with Members.
• Refer Members to appropriate business partners to meet financial goals.
• Adhere to all UFCU policies, procedures and internal controls.

Skills

Member service

Credit reports review

Cash handling

Communication

Regulatory compliance

Education

High School Diploma or GED

Job description

University Federal Credit Union in Austin, TX is seeking a Personal Banker to serve Members with accurate transaction processing, account support, and consultative service. Bilingual English/Spanish communication is preferred to address diverse Member needs.

You will identify financial goals, propose solutions, participate in community events, and support branch operations through standard processes. Join UFCU’s mission-driven team and grow with us.