Bilingual Personal Banker - Lindale, TX

First Convenience Bank; Lindale (TX); Presencial; USD 35.000 - 47.000; Jornada completa

Descripción de la vacante

First Convenience Bank in Lindale, TX is seeking a Bilingual Personal Banker to assist customers in Spanish and English, handling deposits, withdrawals and product recommendations onsite at the FCB Lindale Walmart location. You will work in a fast-paced setting with a focus on service and sales.

The role requires flexibility for evenings, weekends and holidays, with background checks and a team-oriented mindset. Strong communication skills in both languages are essential.

Formación

• Must be 18 years of age.
• High school diploma or equivalent.
• Bilingual in Spanish and English.
• Flexible schedule including evenings, weekends, and holidays.
• Background investigation pass per company policy.
• Able to work well in a team environment.

Responsabilidades

• Provide exceptional customer service in a high-volume, sales environment.
• Evaluate customer relationships to offer bank products and services.
• Follow policies in accordance with bank and supervisor direction.
• Aim for monthly new account production as assigned by management.
• Participate in an active sales environment including in-store prospecting.
• Process deposits and pay out funds, record transactions, balance daily operations.
• Receive cash and checks for deposit, verify amounts and endorsements.
• Examine cash to guard against counterfeit checks and ID.
• Enter transactions into computer and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Serve a diverse customer base, including Spanish speakers.
• Perform other tasks as requested by supervisors.
• Maintain regular attendance and punctuality.

Conocimientos

Bilingual (Spanish/English)

Customer service experience

Educación

High school diploma or equivalent

Descripción del empleo

Bilingual Personal Banker

Location

FCB Lindale Wal-Mart

Location Address

105 Centennial Blvd.

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Ability to communicate clearly and professionally in both Spanish and English
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Job ID

#673-30767

FNBT is an equal opportunity employer.