Personal Banker - Azle, TX

First Convenience Bank; Azle (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

First Convenience Bank in Azle, Texas, is seeking a Personal Banker to join our team at FCB Azle Wal-Mart. This full-time role involves delivering exceptional customer service, handling cash, and promoting bank products in a high-volume retail setting.

You will build relationships with customers, process deposits and withdrawals, cross-sell services, and support diverse client needs, including Spanish-speaking customers.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• Six months retail or customer service experience preferred.
• Flexible schedule including evenings, weekends and holidays; ability to pass background check.

Responsibilities

• Provide exceptional customer service during cash handling in a high-volume sales environment.
• Evaluate customer relationships and promote bank products and services.
• Proceed with deposits/withdrawals and balance cash daily per procedures.
• Cross-sell bank services and assist diverse customer base, including Spanish speakers.
• Maintain accuracy in transactions and follow bank policies.
• Support team with regular attendance and punctuality.

Skills

Customer service

Sales ability

Bilingual Spanish

Education

High School Diploma or Equivalent

Job description

Personal Banker

#896-30763

Location

FCB Azle Wal-Mart

Location Address

721 Boyd Rd.

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each daily operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.