Bilingual Personal Banker — Growth & CX

PNC Financial Services Group, Inc.; Pennsylvania; Hybrid; USD 36,000 - 60,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker based at the King of Prussia, PA branch. The role emphasizes proactive sales, service excellence, and customer financial wellbeing within an in-office setting.

Preferred bilingual Spanish skills and experience in a retail banking environment will support customer engagement, with opportunities to expand client relationships and drive branch performance.

Qualifications

• Typically requires an Associates or equivalent degree and related experience.
• 3+ years experience in banking or customer-facing roles preferred.
• Spanish language skills preferred for bilingual support.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Position PNC solutions to drive new revenue and loyalty.
• Deliver proactive sales conversations through outbound and lobby engagement.

Skills

Customer Service

Sales

Spanish language

Communication

Prospecting

Education

Associates degree or equivalent

Tools

CRM software

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker based at the King of Prussia, PA branch. The role emphasizes proactive sales, service excellence, and customer financial wellbeing within an in-office setting.

Preferred bilingual Spanish skills and experience in a retail banking environment will support customer engagement, with opportunities to expand client relationships and drive branch performance.