Bilingual Personal Banker – Growth & Customer Experience

PNC; Washington (District of Columbia); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision

401(k) with company match

Paid time off

Job summary

PNC in Washington, DC is hiring a Personal Banker to acquire and deepen the branch customer base through proactive sales and service. Bilingual Spanish preferred. This in-office role emphasizes customer experience and collaboration with ecosystem partners to grow wallet share and loyalty.

Base salary ranges from $49,500 to $82,500 and is incentive eligible based on performance. 3+ years of related experience is typically required. No visa sponsorship is provided.

Qualifications

• Associates or equivalent degree and related experience or product knowledge.
• Typically requires 3+ years experience.
• Spanish language ability preferred.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer’s share of wallet.
• Position PNC solutions to drive new revenue and customer loyalty.
• Deliver a full PNC conversation with every client interaction to identify appropriate PNC solutions.
• Leverage partnerships to acquire, expand and retain relationships.

Skills

Accountability

Banking

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree or equivalent

Job description

PNC in Washington, DC is hiring a Personal Banker to acquire and deepen the branch customer base through proactive sales and service. Bilingual Spanish preferred. This in-office role emphasizes customer experience and collaboration with ecosystem partners to grow wallet share and loyalty.

Base salary ranges from $49,500 to $82,500 and is incentive eligible based on performance. 3+ years of related experience is typically required. No visa sponsorship is provided.