Bilingual Personal Banker – Grow Client Wealth

PNC Financial Services Group, Inc.; Mount Prospect (IL); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

Life insurance

Disability protection

401(k) with match

Pension and stock purchase plans

Dependent care reimbursement

Education assistance

Wellness program

Paid time off

Job summary

PNC Financial Services Group, Inc. in Mt Prospect, IL is seeking a Personal Banker to grow the branch's client base and deliver a high-quality customer experience.

You will promote PNC solutions, drive proactive sales, and manage customer relationships through a defined process across lobby interactions and outbound contacts. The role emphasizes educating customers on financial options, leveraging technology, and maintaining risk controls while collaborating with ecosystem partners to expand

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

• Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies Banking

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Mt Prospect, IL is seeking a Personal Banker to grow the branch's client base and deliver a high-quality customer experience.

You will promote PNC solutions, drive proactive sales, and manage customer relationships through a defined process across lobby interactions and outbound contacts. The role emphasizes educating customers on financial options, leveraging technology, and maintaining risk controls while collaborating with ecosystem partners to expand