Bilingual Personal Banker (Spanish) - Customer Growth

PNC Financial Services Group, Inc.; Archer (IL); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with company match

Paid time off

Wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a Branch Banker to support customers in Chicago, IL, delivering proactive sales and service to deepen relationships and grow share of wallet.

You will engage with clients through calls, appointments, and lobby interactions, promoting PNC solutions and leveraging ecosystem partners. Spanish language ability is required for this in-office role in a dynamic retail banking environment.

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Education shows No Degree in the listing, with a preferred Associates or equivalent degree.

Responsibilities

• Acquire and deepen the branch customer base through sales and service activities.
• Manage customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.
• Promote PNC solutions to drive new revenue and retention.
• Lead proactive sales conversations via outbound calls, service-to-sales, teller interactions, and lobby engagement.
• Deliver a full PNC conversation to identify appropriate solutions for customers.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Tools

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Job description

PNC Financial Services Group, Inc. is seeking a Branch Banker to support customers in Chicago, IL, delivering proactive sales and service to deepen relationships and grow share of wallet.

You will engage with clients through calls, appointments, and lobby interactions, promoting PNC solutions and leveraging ecosystem partners. Spanish language ability is required for this in-office role in a dynamic retail banking environment.