Bilingual Personal Banker — Flexible Hours & Cash Handling

Fhnb; Elgin (TX); Presencial; USD 25.000 - 35.000; Jornada completa

Descripción de la vacante

Fhnb seeks a customer service oriented bank associate to support daily cash handling, deposits, and relationship building with customers. You will assist with account services, cross-sell bank products, and ensure accuracy in daily transactions in a high-volume branch environment.

The role requires adherence to bank policies, the ability to work evenings and weekends, and a collaborative approach within a diverse team. Training provided to handle a variety of teller duties.

Formación

• At least 18 years of age.
• High school diploma or equivalent.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsabilidades

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor's direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Educación

High school diploma or equivalent

Descripción del empleo

Fhnb seeks a customer service oriented bank associate to support daily cash handling, deposits, and relationship building with customers. You will assist with account services, cross-sell bank products, and ensure accuracy in daily transactions in a high-volume branch environment.

The role requires adherence to bank policies, the ability to work evenings and weekends, and a collaborative approach within a diverse team. Training provided to handle a variety of teller duties.