Bilingual Personal Banker

First National Bank Texas; Azle (TX); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

First National Bank Texas in Azle, TX is seeking a customer service–oriented Teller to join our branch team. You will process deposits and payments, handle cash, and deliver friendly service in a fast-paced environment.

The ideal candidate is bilingual (Spanish/English), at least 18 with a high school diploma or equivalent, and able to work evenings, weekends, and holidays while maintaining accurate cash balances and following bank procedures.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Bilingual in Spanish and English.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation.
• Must be able to work well in a team.

Responsibilities

• Provide exceptional customer service with cash handling in a high-volume environment.
• Cross-sell bank products and services to customers.
• Process deposits, withdrawals, and cash transactions accurately.
• Verify cash and checks and guard against counterfeit items.
• Assist Spanish-speaking customers and provide bilingual service.
• Follow bank policies and maintain attendance and punctuality.
• Operate computer and office equipment.
• Work flexible hours including evenings and weekends.

Skills

Bilingual (Spanish/English)

Customer service

Retail experience

Teamwork

Education

High school diploma or equivalent

Job description

Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Ability to communicate clearly and professionally in both Spanish and English
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment