Bilingual Personal Banker

TD; Allentown (Lehigh County); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank Allentown location is seeking an energetic client services professional to support daily banking needs and deliver a high-touch customer experience. You will serve as the first point of contact, assist with transactions, and guide clients through basic services with accuracy and care.

You will educate clients on products, assist with account openings, and refer to specialists as needed to help customers meet financial goals while following TD's risk and regulatory standards.

Qualifications

• High school diploma or GED required.
• Experience with delivering client-focused service.
• Knowledge of Microsoft Office applications.

Responsibilities

• Manage client flow and inquiries, providing first-contact resolution.
• Deliver hospitality-focused, relationship-driven client experiences.
• Educate clients on banking products and digital capabilities to enhance convenience.
• Refer clients to specialists to meet financial goals while ensuring compliance.

Skills

Client service

Communication

Microsoft Office

Education

High school diploma or GED

Notary License preferred

Job description

TD Bank Allentown location is seeking an energetic client services professional to support daily banking needs and deliver a high-touch customer experience. You will serve as the first point of contact, assist with transactions, and guide clients through basic services with accuracy and care.

You will educate clients on products, assist with account openings, and refer to specialists as needed to help customers meet financial goals while following TD's risk and regulatory standards.