Bilingual Pediatric Front Desk & Admin Assistant

MedCare Pediatric; Houston (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

Paid time off

401(k) retirement plan

Employee referral bonus

Mentorship & career growth

Job summary

MedCare Pediatric is seeking a bilingual Administrative Assistant to support daily clinic operations in Houston. You will handle front-desk duties, translate between English and Spanish, and ensure a smooth patient experience for families seeking our pediatric therapy services.

Ideal candidates communicate clearly, stay organized, and work well in a fast-paced environment from 9:30 AM to 6:00 PM, Monday through Friday. This role offers growth opportunities within our compassionate team.

Qualifications

• Fluent in English and Spanish, with the ability to accurately communicate and translate between both languages.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Professional, friendly, and compassionate demeanor.
• Ability to multitask, prioritize, and work effectively in a busy clinic setting.
• Available to work Full Time Monday–Friday, 9:30 AM–6:00 PM

Responsibilities

• Provide front desk coverage, greet patients and families, and maintain a welcoming clinic environment.
• Answer, screen, and route phone calls, emails, and voicemail messages.
• Assist with patient check-in, intakes, and admission paperwork.
• Collect patient co-pays, provide receipts, and complete required reporting.
• Assist with scheduling and minor daily schedule changes.
• Provide Spanish-English translation support for patients, families, and staff.
• Coordinate communication between patients, families, therapists, schedulers, and the Business Office.
• Maintain accurate patient charts, clinical records, files, and communication notes.
• Communicate with therapists regarding documentation, cancellations, and other service-related needs.

Skills

Fluent in English and Spanish

Strong verbal and written comms

Excellent organizational skills

Multitask in busy clinic

Education

Bachelor's degree or equivalent education and experience

Job description

MedCare Pediatric is seeking a bilingual Administrative Assistant to support daily clinic operations in Houston. You will handle front-desk duties, translate between English and Spanish, and ensure a smooth patient experience for families seeking our pediatric therapy services.

Ideal candidates communicate clearly, stay organized, and work well in a fast-paced environment from 9:30 AM to 6:00 PM, Monday through Friday. This role offers growth opportunities within our compassionate team.