Bilingual Full-Time Teller: Build Trust & Help Members

UW Credit Union; Middleton Junction (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off: 21.5+ days

caregiver leave: 2 weeks

parental leave: 2.5 weeks

volunteer time: 2 days

401k company match

Health, Dental & Vision

Domestic partner eligibility

Employee Assistance Program

Job summary

UW Credit Union in Middleton, WI is growing and hiring a bilingual Full-Time Teller at our Junction Road branch. You will accurately handle teller transactions while recognizing opportunities to recommend UW Credit Union products and services that align with members' financial goals.

As a member of the branch team, you will build trusted relationships, deliver top-notch service, meet performance goals, and help members with a wide range of financial needs.

Qualifications

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Confidence with cash handling and transactions.
• Ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player that can jump in where needed.
• Ability to work in an autonomous environment.

Responsibilities

• Welcome and assist members at our Junction Road branch, representing UW Credit Union.
• Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
• Keep a good understanding of all UW Credit Union products and services.
• Ensure accurate and efficient handling of member requests at the Teller line.
• Follow UW Credit Union's Cash Management policies and procedures.
• Investigate potential errors in Teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed our members' expectations.
• Work with your branch team to address member and branch needs.

Skills

Customer service

Cash handling

Interpersonal skills

Team player

Autonomous work

Education

High School Diploma or equivalent

Job description

UW Credit Union in Middleton, WI is growing and hiring a bilingual Full-Time Teller at our Junction Road branch. You will accurately handle teller transactions while recognizing opportunities to recommend UW Credit Union products and services that align with members' financial goals.

As a member of the branch team, you will build trusted relationships, deliver top-notch service, meet performance goals, and help members with a wide range of financial needs.