Bilingual PCA Coordinator (Russian/English)

Hamaspik Care; New York (NY); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

PTO & paid holidays

LTD & Life Insurance

Job summary

Hamaspik Care seeks a PCA Coordinator to oversee an assigned caseload and ensure seamless homecare services and a positive patient experience. You will collaborate with patients, caregivers, and families to address concerns and promote continuity of care.

You will maintain regulatory compliance, manage documentation and reporting, and contribute to quality assurance and operational excellence initiatives within the organization.

Qualifications

• Fluency in Russian and English.
• High school diploma required; some college or business education preferred.
• Strong telephone, organizational, typing, and communication skills.
• Ability to maintain accurate schedules, documentation, and records.
• Basic computer proficiency and interpersonal skills.

Responsibilities

• Serve as the primary point of contact for patients, caregivers, and family members.
• Coordinate and resolve issues related to caregiver staffing and scheduling based on patient needs and authorized service hours.
• Maintain compliance with regulatory and organizational requirements by ensuring accurate documentation, reporting, recordkeeping, and audit preparedness.
• Collaborate with internal departments to support payroll, benefits, and operational processes.
• Provide ongoing support and guidance to caregivers and patients.
• Perform additional coordination and operational duties as assigned to support team workflow and efficiency.

Skills

Russian language

English language

Phone skills

Organizational skills

Typing skills

Communication skills

Recordkeeping

Education

High school diploma

Some college / business education

Tools

Scheduling software

Job description

POSITION SUMMARY:

The PCA Coordinator oversees an assigned caseload to ensure the seamless delivery of homecare services and a positive patient experience. This role partners with patients, caregivers, and family members to address concerns, facilitate staffing needs, and promote continuity of care. Responsibilities include maintaining regulatory compliance, managing documentation and reporting requirements, collaborating across departments, and contributing to quality assurance, audit readiness, and operational excellence initiatives.

KEY RESPONSIBILITIES:

• Serve as the primary point of contact for patients, caregivers, and family members.
• Coordinate and resolve issues related to caregiver staffing and scheduling based on patient needs and authorized service hours.
• Maintain compliance with regulatory and organizational requirements by ensuring accurate documentation, reporting, recordkeeping, and audit preparedness.
• Collaborate with internal departments to support payroll, benefits, and operational processes.
• Provide ongoing support and guidance to caregivers and patients.
• Perform additional coordination and operational duties as assigned to support team workflow and efficiency.

QUALIFICATIONS:

• Fluency in both Russian and English
• High school diploma required; some college or business education preferred.
• Strong telephone, organizational, typing, and communication skills.Ability to maintain accurate schedules, documentation, and records.
• Basic computer proficiency and strong interpersonal skills.
• Capable of following simple instructions and applying practical judgement in routine situations.
• Able to handle standardized tasks with minimal variation.

COMPENSATION, BENEFITS, etc.:

• $25-28/hr
• Convenient hours - M-Th 9am-5pm, Fridays 9am-1pm, with option to work up to 40 hours weekly
• Medical, Dental and Vision insurance fully paid for by company
• PTO, paid holidays (after probationary period), LTD and Life Insurance provided