Bilingual Patient Service Representative (PSR) - Oncology

Tenet Healthcare; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

$500 Sign On Bonus

Job summary

Tenet Healthcare is seeking a non-exempt medical office associate to manage front desk functions in a physician practice located in San Antonio, TX. Responsibilities include greeting patients, handling phones, scheduling, check-in/out, data entry, insurance verification, and patient portal enrollment.

A high school diploma or GED is required; completion of a medical office assistant program is preferred, with a healthcare admin certification also preferred.

Qualifications

• High school diploma or GED required.
• Medical office assistant program preferred.
• Healthcare management/administration certification preferred.

Responsibilities

• Greet patients entering the physician practice.
• Answer office phones, making, confirming, and rescheduling appointments when necessary.
• Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance.
• Assist in checking out patients and assist them with referral processing and scheduling.
• Collect co-pays and post charges.
• Perform charge entry and patient balance processing.
• Distribute information to patients regarding office policies, procedures, and information about the practice.
• Explain and enroll patients in the patient portal.

Skills

Customer service

Phone etiquette

Data entry

Education

High school diploma/GED

Medical office assistant program preferred

Healthcare management/administration certification preferred

Job description

$500 Sign On Bonus

A non-exempt medical office position responsible for front office processes in the physician practice

Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan, Privacy Standards Confidentiality Agreement, and Corporate Compliance Program.

• Greet patients entering the physician practice.


• Answer office phones, making, confirming, and rescheduling appointments when necessary.


• Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance.


• Assist in checking out patients and assist them with referral processing and scheduling.


• Collect co-pays and post charges.


• Perform charge entry and patient balance processing.


• Distribute information to patients regarding office policies, procedures, and information about the practice.


• Explain and enroll patients in the patient portal.

Education: High school diploma/GED required with completion of medical office assistant program preferred.

Certification: Prefer healthcare management/administration certification.

Experience: Two years of customer service experience, preferably in a medical office setting.

Sign on bonus is for new hires only!