Bilingual Patient Service Representative

Touchstone Medical Imaging; Tulsa (OK); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Premium base pay

Shift differential

Monthly bonuses

Benefits program

Job summary

Touchstone Medical Imaging seeks a bilingual Patient Service Representative for our Midtown Tulsa location. You will schedule diagnostic exams, verify insurance, and assist with authorizations while handling multiple phone lines and data entry in a busy medical office.

The role emphasizes high customer service, accurate information, and teamwork in a patient-focused environment with competitive pay and strong benefits.

Qualifications

• 1–4 years in a medical office or hospital setting.
• Experience with authorizations and insurance verification preferred.
• Bilingual in English and Spanish required.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Answer multiple phone lines.
• Provide billing office with accurate patient information.
• Verify insurance.
• Ensure patient data accuracy in the system.
• Process requests and file patient records.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Computer skills

Multi-tasking

Tools

Medical office software

Job description

Tulsa, OK, USA

Job Description

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative to help support our Midtown location in Tulsa , OK .

Shift: Monday - Friday (12:30pm - 9:00pm)

Why Touchstone?

We believe in rewarding dedication and passion! That's why we offer aPREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and anEXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission—dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes:

• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task
• Must be bilingual (English/Spanish)

About Us

The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.

#TMIAOK

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.