Patient Service Representative

Lumexa Imaging, Inc.; Hot Springs (AR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical / Dental / Vision / Life / Pharmacy Plans

401(k) with Employer Contribution

Paid Short-Term Disability

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Lumexa Imaging, Inc. is seeking a Patient Service Representative in Hot Springs, AR. The full-time role involves scheduling patients for diagnostic exams, handling insurance verifications, and ensuring accuracy of patient data.

Candidates should have 1-4 years of experience in a medical office and strong customer service skills. This position includes premium pay, monthly bonuses, and a comprehensive benefits package.

Qualifications

• 1-4 years of experience in a medical office setting or hospital.
• Experience in authorizations and insurance verification preferred.
• Ability to handle a heavy patient volume.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorization and verifications.
• Provide accurate information to the billing office.

Skills

Strong Customer Service

Computer Skills

Multi-Tasking

Job description

Patient Service Representative – Hot Springs, AR

Touchstone Medical Imaging seeks an experienced, patient care-oriented professional on a full‑time basis.

Shift: Monday – Friday (11:30am - 8:00pm)

Why Touchstone?

We believe in rewarding dedication and passion! That’s why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you.

Benefits

• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements

• 1‑4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi‑Task

Lumexa Imaging is an equal opportunity employer.