Bilingual Patient Registration Specialist - Entry-Level

FHC; Omak (WA); Hybrid; USD 25,000 - 27,000; Full time

Job summary

Family Health Centers in Omak, WA is seeking a Patient Registration Representative to greet patients and verify information with warmth and professionalism.

You will assist with registration forms, insurance verification, scheduling, and help patients navigate sliding-scale fee programs while coordinating with the clinical team to keep daily appointments running smoothly. Bilingual (English/Spanish) required to serve our diverse community.

Qualifications

• Compassionate service mindset for diverse patient populations.
• Strong verbal and written communication skills.
• Meticulous with patient data and records.
• Ability to communicate in English and Spanish to assist a broad community.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Assist with patient registration forms, insurance verification, and scheduling.
• Navigate sliding-scale fee programs to minimize financial barriers.
• Collaborate with clinical staff to ensure smooth daily appointment flow.

Skills

Compassion

Communication

Detail-oriented

Bilingual English/Spanish

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Omak, WA, US 1 Attachments

30 days ago Requisition ID: 1697

Salary Range: $18.04 To $19.70 Hourly

Join Our Team: Be the Face of Family Health Centers!

Are you a people person with a heart for service? Family Health Centers is looking for a Patient Registration Representative to be the welcoming face of our clinic. As the first point of contact for our patients, you won’t just be "checking people in"—you’ll be setting the tone for their entire healing journey.

Why This Role Matters

At Family Health Centers, we are a non-profit dedicated to the belief that healthcare is a right, not a privilege. We turn no one away. As a Registration Rep, you are the bridge between our community and the care they need. Whether it’s a nervous parent or a neighbor in need of routine care, your smile and efficiency make all the difference.

The Opportunity

Get Your Foot in the Door: This is a fantastic entry-level opportunity for those looking to launch a career in healthcare administration or clinical services.

Mission-Driven Work: Every day, you contribute to a mission that supports the underserved and ensures everyone in our community has access to quality medical care.

Professional Growth: We value our internal team and love to see our staff grow into leadership or specialized roles.

What You’ll Do

Welcome Everyone: Provide a warm, professional greeting to all patients and visitors.

Guide the Process: Assist patients with registration forms, insurance verification, and scheduling.

Support the Mission: Help navigate our sliding-scale fee programs to ensure financial barriers don't stand in the way of health.

Keep Things Moving: Work closely with the clinical team to ensure a smooth, efficient flow for our daily appointments.



What We’re Looking For

Compassion & Empathy: A genuine desire to help people from all walks of life.

Communication Skills: The ability to explain things clearly and listen with patience.

Detail-Oriented: Accuracy is key when it comes to patient records.

Bilingual Skills: English/Spanish (Help us reach even more members of our community).

Ready to Make a Difference?

If you want a job where your "Hello" actually changes someone's day, we want to meet you!

Apply Today! Visit our website at www.fhc.us to complete a required application.

Please see the job description attached. Bilingual required due to business needs.