Bilingual Patient Navigator & Eligibility Specialist

Paycom - ATS; Laredo (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Central Clinic in Laredo, TX is seeking a full-time Eligibility & Enrollment Specialist to help uninsured patients access state program benefits. You will assess eligibility, gather documentation, and coordinate with providers and community partners to streamline services.

Key duties include interviewing clients, maintaining case notes, preparing narrative reports, and ensuring timely follow-ups while upholding HIPAA and privacy standards. Bilingual English/Spanish preferred.

Qualifications

• Graduate from an accredited high school or GED.
• Two years’ experience in community health care.
• Bilingual in English and Spanish preferred.
• Excellent data entry and record-keeping skills.
• Ability to work with diverse communities and maintain confidentiality.

Responsibilities

• Provide eligibility and renewal assistance for state programs.
• Interview clients to gather case management information.
• Refer to other agencies as needed.
• Maintain patient records and logs.
• Comply with HIPAA and protect patient confidentiality.
• Coordinate services with providers and community partners.

Skills

Bilingual English/Spanish

Case management

HIPAA compliance

Data entry

Interpersonal skills

Education

High school diploma or GED

Job description

Central Clinic in Laredo, TX is seeking a full-time Eligibility & Enrollment Specialist to help uninsured patients access state program benefits. You will assess eligibility, gather documentation, and coordinate with providers and community partners to streamline services.

Key duties include interviewing clients, maintaining case notes, preparing narrative reports, and ensuring timely follow-ups while upholding HIPAA and privacy standards. Bilingual English/Spanish preferred.