Bilingual Patient Intake Specialist – Growth & Team

Klamath Health Partnership, Inc.; Klamath Falls (OR); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Retirement plan

Paid time off

Job summary

Klamath Health Partnership, Inc. is seeking a Patient Intake Specialist to join a cross-trained front-end team supporting medical, dental, and medical records operations. You will help patients feel welcomed, gather accurate information, and maintain complete records across multiple locations.

The role emphasizes professional communication, accurate data entry in the EHR, and adherence to HIPAA while contributing to smooth clinic workflows and excellent patient service.

Qualifications

• High school diploma or GED required; 1-3 months related experience/training or equivalent.
• Bilingual (Spanish) strongly preferred.
• CPR/First Aid/BLS certification preferred.
• Clear, professional communication skills - in person and by phone.
• Ability to follow instructions, apply policies, and handle routine problems.
• Strong attention to detail and comfort using EHR systems.

Responsibilities

• Welcome patients and guide them through the check-in process.
• Interview patients to collect demographic and insurance information.
• Enter and update patient information in the EHR accurately and promptly.
• Verify insurance coverage and document benefit details.
• Explain clinic policies, payment expectations, and hours.
• Schedule, confirm, and reschedule appointments.

Skills

Bilingual Spanish

Communication

Attention to detail

HIPAA/compliance

EHR systems

Education

High School Diploma or GED

Tools

EHR systems

Job description

Klamath Health Partnership, Inc. is seeking a Patient Intake Specialist to join a cross-trained front-end team supporting medical, dental, and medical records operations. You will help patients feel welcomed, gather accurate information, and maintain complete records across multiple locations.

The role emphasizes professional communication, accurate data entry in the EHR, and adherence to HIPAA while contributing to smooth clinic workflows and excellent patient service.