Bilingual Patient Financial Advocate

St. Luke's University Health Network; Phillipsburg (NJ); Vor Ort; USD 38.000 - 54.000; Vollzeit

Zusammenfassung

St. Luke’s University Health Network is seeking a Financial Counselor to provide prompt, courteous reception and processing of patient inquiries, verify third party payer benefits, and support inpatient billing processes. Travel to multiple campuses may be required.

Responsibilities include ensuring Medicare MSP documentation, PATHS closeout letters, and assisting with financial counseling and billing inquiries from walk-ins and the phone line, with emphasis on accurate and timely processing.

Qualifikationen

• High school diploma or equivalent required.
• Knowledge of ICD9, ICD10, and CPT coding beneficial.
• Experience with hospital billing, admissions, or payer areas preferred.

Aufgaben

• Prompt, courteous reception and processing of patient inquiries.
• Verify third party payer and workers' compensation benefits for inpatients.
• Communicate effectively about insurance coverage and billing issues.
• Follow up on patients with secondary coverage and financial assistance programs.
• Assist in PATHS referrals and documentation.
• Answer billing questions from walk-ins and phone line daily.

Kenntnisse

Billing knowledge

Insurance terminology

Revenue cycle understanding

Communication skills

Ausbildung

High school diploma or equivalent

Medical billing terminology knowledge

Jobbeschreibung

St. Luke’s University Health Network is seeking a Financial Counselor to provide prompt, courteous reception and processing of patient inquiries, verify third party payer benefits, and support inpatient billing processes. Travel to multiple campuses may be required.

Responsibilities include ensuring Medicare MSP documentation, PATHS closeout letters, and assisting with financial counseling and billing inquiries from walk-ins and the phone line, with emphasis on accurate and timely processing.