Bilingual Patient Eligibility Supervisor

Savista; Dallas Center (IA); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA/FSA

Disability insurance

Life insurance

PTO & holidays

Career development

Employee discounts

Job summary

Savista is seeking a Supervisor of Patient Eligibility to lead a dynamic team in the North Texas region. You will oversee eligibility processes, manage client relationships, and drive improvements across multiple facilities.

The role emphasizes coaching, accountability, and operational excellence in a high-impact health services environment. The position requires onsite presence with some remote support at select facilities and offers comprehensive benefits and growth opportunities within a

Qualifications

• Bachelor’s degree in healthcare administration, business, other related field or a combination of education and/or equivalent experience.
• Proficient in English and Spanish preferred
• At least 5 years of experience in healthcare eligibility, financial counseling, or case management roles.
• At least 2 years in people management overseeing team sizes of 5-10 people.
• Familiarity with state and federal assistance programs such as Texas Medicaid, Medicare, and Social Security Disability.

Responsibilities

• Serve as the primary operational leader for a major client(s) within multiple regions, managing $600k+ annually in revenue.
• Own day-to-day client relationships, ensuring SLAs, quality standards, and performance expectations are met.
• Prepare, review, and present weekly client meetings and provide operational input on monthly and quarterly results.
• Proactively identify service risks, barriers, and performance gaps with internal workflows and provide feedback to senior leadership.
• Act as an escalation point for complex cases, working with internal and external stakeholders to resolve issues promptly.
• Partner with hospital leadership, government agencies, and other departments to ensure seamless processes and patient care.
• Travel regularly to assigned facilities, ensuring timely and efficient support across multiple locations within the service area.
• Complete special projects, as assigned.

Skills

Spanish language

People management

Leadership

Healthcare administration knowledge

Communication skills

Education

Bachelor's degree in healthcare administration

Job description

Savista is seeking a Supervisor of Patient Eligibility to lead a dynamic team in the North Texas region. You will oversee eligibility processes, manage client relationships, and drive improvements across multiple facilities.

The role emphasizes coaching, accountability, and operational excellence in a high-impact health services environment. The position requires onsite presence with some remote support at select facilities and offers comprehensive benefits and growth opportunities within a