Bilingual Patient Concierge - Front Desk & Scheduling

URBAN HEALTH PLAN, INC.; New York (NY); On-site; USD 34,000 - 47,000; Full time

Job summary

Urban Health Plan is seeking a Bilingual (Spanish/English) Patient Service Representative for our Adult Medicine team in the Bronx. The PSR greets and registers patients, verifies information, and provides comfort while guiding them through the visit.

You will answer calls, schedule appointments, verify insurance, update demographics, and support the department with administrative tasks. On-site work at Southern Boulevard Health Center with a rotating schedule.

Qualifications

• High School Diploma required.
• Minimum of 1 year of clerical/administrative experience, ideally in health care.
• Bilingual English/Spanish required.

Responsibilities

• Greet patients and identify their needs.
• Verify insurance information through managed care website.
• Answer calls and take messages for providers.

Skills

Bilingual (Spanish/English)

Communication skills

Phone etiquette

Team player

Clerical experience

Education

High School Diploma

Job description

Urban Health Plan is seeking a Bilingual (Spanish/English) Patient Service Representative for our Adult Medicine team in the Bronx. The PSR greets and registers patients, verifies information, and provides comfort while guiding them through the visit.

You will answer calls, schedule appointments, verify insurance, update demographics, and support the department with administrative tasks. On-site work at Southern Boulevard Health Center with a rotating schedule.