Temporary Patient Service Representative (Bilingual- Spanish/English)

alphanumeric; New York (NY); On-site; USD 21,309 - 30,350; Full time

Job summary

Urban Health Plan is seeking a Temporary Patient Service Representative (Bilingual - Spanish/English) in The Bronx, NY. The role involves greeting and registering patients, verifying information, and addressing patient concerns with empathy.

Starting compensation is $18.75/hour with 40 hours per week, on-site scheduling, and a fast-paced healthcare environment. Equal opportunity employer and commitment to patient-centered care are highlighted in the posting.

Qualifications

• Bilingual English/Spanish required.
• High School Diploma required.
• 1 year of healthcare experience.
• Excellent communication skills.

Responsibilities

• Greet and register patients and visitors.
• Verify and record patient information.
• Provide information, support, and empathy to patients.
• Schedule appointments and resolve patient concerns.

Skills

Bilingual English/Spanish

Excellent communication

Phone etiquette

Fast-paced environment

Education

High School Diploma

Job description

Job Details

Health Center Support Associates

Temporary Patient Service Representative (Bilingual - Spanish/English) Bronx, NY Posted: 7/9/2026 Job Description Job ID#: 4496 Job Category: Health Center Support Associates Position Type: Temporary Assignment Positions Available: 3

Position summary: We are currently hiring Bilingual (Spanish/English) TEMP to PERM Patient Service Representatives (PSR). The Patient Service Representative provides information, support, encouragement, and assistance to patients and families as they arrive at the health care facility. This role greets and registers patients and visitors, verifies and records patient information, and provides comfort and empathy to patients while maintaining the waiting room. This role provides accurate and consistent information to patients, schedules appointments, and resolves patient concerns.

Minimum Qualifications:

• High School Diploma required
• 1 year of healthcare experience
• Bilingual English/Spanish required
• Must have excellent communication skills and ability to provide exceptional experience to patients
• Understanding of phone etiquette and standard office procedures
• Ability to thrive in a fast‑paced environment

Starting Compensation:

Minimum: $18.75/hour; Maximum: $18.75/hour

Work Environment Type, Location, and Schedule:

Applicants must be comfortable working onsite, based out of The Bronx, and have availability to commit to a schedule of 40 hours per week, working Monday through Friday with E/O Saturday or Tuesday through Saturday, 8:00 am to 5:00 pm.

About Urban Health Plan:

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient‑centered, holistic, quality health care is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do.

Equal Opportunity Statement:

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.