Bilingual Patient Concierge Front Desk

SWCHC, Inc.; Bridgeport (CT); On-site; USD 30,000 - 45,000; Full time

Job summary

A healthcare organization in Bridgeport, CT, is seeking an individual to maintain confidentiality and professionalism while greeting patients. Responsibilities include managing patient flow and effectively communicating with the clinical team. Candidates must be bilingual in English and Spanish, possess strong customer service skills, and have proficiency in data entry and Electronic Medical Management systems. This is a vital role in ensuring a smooth operation within the health center.

Qualifications

• Strong customer service focus is essential.
• Bilingual in English and Spanish is required.
• Effective verbal and written communication skills are necessary.

Responsibilities

• Greet and interact with patients and visitors professionally.
• Communicate effectively with the clinical team.
• Manage incoming delivery packages.

Skills

Customer service

Bilingual (English and Spanish)

Effective verbal communication

Data entry

Microsoft Word

Microsoft Outlook

Microsoft Excel

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

Electronic Medical Management systems (EPIC)

Job description

A healthcare organization in Bridgeport, CT, is seeking an individual to maintain confidentiality and professionalism while greeting patients. Responsibilities include managing patient flow and effectively communicating with the clinical team. Candidates must be bilingual in English and Spanish, possess strong customer service skills, and have proficiency in data entry and Electronic Medical Management systems. This is a vital role in ensuring a smooth operation within the health center.