Bilingual Patient Concierge & Admin Coordinator

ONCOLOGY & RADIATION ASSOCIATES PA; Town of Florida (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

ONCOLOGY & RADIATION ASSOCIATES PA in the Town of Florida, NY is seeking a dedicated medical administrative professional to serve as the first point of contact for patients. Responsibilities include managing patient forms, scheduling appointments, and providing excellent customer service while maintaining organized records.

The ideal candidate will have proven experience in medical office management, knowledge of medical terminology, and be fluent in both English and Spanish. This position is vital to ensuring a smooth operation of the medical office.

Qualifications

• Proven experience in medical office management or healthcare administrative support.
• Strong knowledge of medical terminology, ICD-10/ICD-9 coding, and medical billing procedures.
• Bilingual in English and Spanish.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Ensure required patient forms are completed accurately.
• Schedule appointments and medical tests efficiently.
• Maintain organized records and provide excellent customer service.
• Assist patients with payment plan options and document arrangements.

Skills

Medical office management

Healthcare administrative support

Medical terminology knowledge

CPT coding

Excellent customer service

Bilingual (English and Spanish)

Microsoft Office Suite

Organizational skills

Tools

EMR Systems

Job description

ONCOLOGY & RADIATION ASSOCIATES PA in the Town of Florida, NY is seeking a dedicated medical administrative professional to serve as the first point of contact for patients. Responsibilities include managing patient forms, scheduling appointments, and providing excellent customer service while maintaining organized records.

The ideal candidate will have proven experience in medical office management, knowledge of medical terminology, and be fluent in both English and Spanish. This position is vital to ensuring a smooth operation of the medical office.