Bilingual Patient Advocate & Eligibility Navigator

Palomar Health; Escondido (CA); On-site; USD 32,000 - 48,000; Full time

Job summary

Palomar Health in Escondido, CA is seeking a Certified Enrollment Counselor to connect uninsured and underinsured patients with Medi-Cal, Covered California, and other government programs. You will work as liaison between the hospital, patients, and agencies, helping complete and submit applications.

The role requires strong communication, bilingual abilities, and experience assisting patients with insurance programs.

Qualifications

• Minimum: High School Diploma or equivalent
• Preferred: healthcare-related experience or coursework
• Certified Enrollment Counselor within 30 days of hire

Responsibilities

• Help connect uninsured patients to Medi-Cal and other programs.
• Screen and assist with eligibility for Medi-Cal, Covered California, and CCS.
• Assist with completing and submitting benefit applications.
• Track enrollment data and outcomes across programs.
• Coordinate with hospital staff and county agencies.

Skills

Bilingual English/Spanish

Customer service

Communication

Education

High School Diploma or equivalent

Tools

Cerner

Excel

Word

PowerPoint

Access

Job description

Palomar Health in Escondido, CA is seeking a Certified Enrollment Counselor to connect uninsured and underinsured patients with Medi-Cal, Covered California, and other government programs. You will work as liaison between the hospital, patients, and agencies, helping complete and submit applications.

The role requires strong communication, bilingual abilities, and experience assisting patients with insurance programs.