Bilingual Patient Access Specialist (Spanish)

Mount Sinai Medical Center; Florida; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing

Job summary

Mount Sinai Medical Center in Florida is seeking an experienced Patient Access representative for the Aventura Emergency Room, Cancer Center and Diagnostic Center. You will register patients, verify insurance, obtain referrals and authorizations, and ensure compliance with HIPAA and EMTALA.

Spanish bilingual proficiency is required; a high school diploma is required with some college preferred, and 1–3 years of hospital registration experience is ideal.

Qualifications

• Requires bilingual Spanish proficiency and a high school diploma with some college preferred.
• 1–3 years of hospital or physician office registration experience preferred.
• Strong attention to detail and ability to work in a fast-paced environment.

Responsibilities

• Provides accurate and timely patient registration, including demographic intake and insurance verification.
• Obtains authorizations and ensures compliance documentation (HIPAA, EMTALA, Medicare/Medicaid).
• Explains consent, privacy, and financial policies while supporting up-front collections.
• Verifies insurance information, eligibility, benefits, and referrals as needed (within 24 hours for scheduled patients).
• Obtains copies of insurance cards and photo ID; scans and attaches to patient records.
• Delivers and explains all registration documents and returns them with patient to the appropriate area.
• Performs self-audit of registrations to ensure accuracy and completeness; assists with ABN compliance.
• Maintains compliance with Federal, State, and Local laws and regulatory standards.

Skills

Bilingual Spanish

Attention to detail

Fast-paced environment

Excellent communication

Education

High school diploma or equivalent

Some college preferred

Job description

Mount Sinai Medical Center in Florida is seeking an experienced Patient Access representative for the Aventura Emergency Room, Cancer Center and Diagnostic Center. You will register patients, verify insurance, obtain referrals and authorizations, and ensure compliance with HIPAA and EMTALA.

Spanish bilingual proficiency is required; a high school diploma is required with some college preferred, and 1–3 years of hospital registration experience is ideal.